Our Store Policies

Return and Exchange Policy

 

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

 

Please note the following exceptions to our return and exchange policy:

Discounted items are final and cannot be returned or exchanged
Returned items must be returned in original packaging 
Returned items must have no visible signs of wear or use

 

To initiate a return or exchange, please complete the following steps:

Email us at rose.gardboutique@gmail.com. Include the order number, item and reason for return or exchange
Print your prepaid shipping label that you will receive by email
Send all items back to us using the label provided

Shipping Policy

All orders will be processed and shipped within 1-3 business days. A shipping confirmation and tracking number will be emailed. Packages should be delivered between 3-10 business days.

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